Choosing a stairlift is a big decision, but it does not need to be a complicated one. This guide walks you through the main types of stairlift, what affects the price, and what happens during a free home survey - so you can make the right choice with confidence.
Start with your staircase
The shape of your staircase is the single biggest factor in choosing a stairlift. It determines which type you need and has the largest impact on cost.
If your stairs go straight up with no turns or landings, a straight stairlift is the most straightforward and affordable option. These use a standard rail that is cut to the length of your staircase and can typically be installed the same day or next day. New straight stairlifts start from around £1,895, and reconditioned models from £995.
If your staircase has bends, turns, a landing, or curves of any kind, you will need a curved stairlift. These are custom-made to the exact measurements of your stairs, which is why they cost more - typically from £3,495. The rail is manufactured to follow every turn precisely, so the fit is seamless.
For steps leading to a garden, patio, or front door, an outdoor stairlift is built to handle Scottish weather. These are weatherproofed and designed to work reliably in rain, frost, and cold.
Think about who will use it
Every stairlift user is different. During the free home survey, the surveyor will consider the user's mobility, any conditions affecting grip or balance, and how comfortable they are sitting down and standing up. This helps determine whether standard controls, a joystick, or an attendant control would work best.
If the user has difficulty bending their knees - for example with severe arthritis - a percher stairlift with a raised seat position may be more comfortable than a standard seated model.
Weight capacity is also considered. Most standard stairlifts support up to 19 stone, but heavy-duty models are available for users up to 25 stone or more.
New, reconditioned, or rental?
You have three main options when it comes to paying for a stairlift, and the right choice depends on your situation.
A new stairlift comes with the latest features, a full warranty (typically 12-24 months), and complete peace of mind. If you are planning to use it long-term, this is usually the best value over time.
A reconditioned stairlift is a used unit that has been professionally stripped down, serviced, and restored to full working order. These come with a 12-month warranty and start from £995 for straight models - making them an excellent option if budget is a concern. For more detail, see our stairlift cost guide.
A rental stairlift suits temporary needs - recovering from surgery, short-term mobility problems, or while waiting for a permanent solution. You pay a one-off installation fee plus a weekly rental. See our rental page for current pricing.
What happens during a home survey
A home survey is free, takes about 30-45 minutes, and there is absolutely no obligation. The surveyor will measure your staircase, check for any features that affect installation (like radiators, doors at the top or bottom, or a narrow width), and discuss your needs.
After the survey, you will receive a clear quote with no hidden costs. The price includes the stairlift, the rail, installation, and the warranty.
You can book a free home survey here or call us on 0800 776 5404 to arrange a visit at a time that suits you.
Do not forget about grants
If cost is a concern, you may be eligible for financial help. Scotland's Scheme of Assistance programme provides grants through your local council for home adaptations including stairlifts. The process can take several months, but it is worth exploring. Our stairlift grants guide explains how to apply and what each council offers.
Not sure where to start? Call our friendly team on 0800 776 5404 for honest, no-pressure advice. We will help you work out what type of stairlift suits your home and budget - and there is never any obligation.
We install stairlifts across Scotland including Glasgow, Edinburgh, Aberdeen, Stirling, Motherwell, Greenock and Johnstone.